Ecommerce Intelligence is the email marketing, SMS & retention consultancy that profitably grows health and wellness brands

Scale your brand with our cutting edge Ecommerce email marketing services combined with SMS - designed specifically for online retailers.

Ecommerce email marketing agency results

Ecommerce Intelligence is the email marketing, SMS & retention consultancy that profitably grows health and wellness brands

Scale your brand with our cutting edge Ecommerce email marketing services combined with SMS - designed specifically for online retailers.

Ecommerce email marketing agency results

Grow Ecommerce sales + customer lifetime values with a personalized email marketing + SMS strategy

Grow Ecommerce sales + customer lifetime values with a personalized email marketing + SMS strategy

Here at Ecommerce Intelligence we're here to dramatically increase the results you see from customer retention initiatives in your health and wellness brand. Our agency gives you a competitive edge, and the ability to make faster retention marketing decisions in the smartest way, based on your own data and business intelligence using Klaviyo's predictive analytics.

All of this means more website visitors becoming subscribers, more subscribers becoming customers, and more one-time buyers turning into loyal repeat purchasers.

Built for Ecommerce

We’re a dedicated email marketing agency for Ecommerce brands. Our sole focus is email and SMS for retailers using Klaviyo.

Tailored strategies

Everything we do as a specialist agency is designed specifically for your brand and market using your business intelligence.

We Know Klaviyo

Five years ago Ecommerce Intelligence made a decision to focus solely on Klaviyo to help Ecommerce brands grow.

ROI guarantee

We’ll guarantee your investment with us and ensure you have both a positive ROI and a positive experience working with our team.


“Like an extension of our E-Commerce and Email team. Their expertise in Email Segmentation in Klaviyo, SMS in PostScript, and Retention initiatives have been instrumental in doubling the size of DripDrop’s total revenue year-over-year. They’re experts in Email and helped us set up our SMS Marketing Program, which is a massive and rapidly growing channel for us.”

Mike demson
Senior Marketing Manager, DripDrop

Choose a specialist Email marketing agency for Ecommerce

Choose a specialist email marketing agency for Ecommerce

If the email marketing channel isn’t performing for you it’s not because you don’t have access to the right software tools or a big enough list. It is likely due to your Ecommerce email marketing strategy – or the execution of that strategy – being below par compared to the leading brands in your market.

As a brand owner, CEO, or Marketing Director you care about the cold, hard numbers. The measurable sales revenue actually being driven by your email marketing, SMS campaigns, and other lifecycle initiatives.

With that in mind, everything we do for Ecommerce Intelligence clients through email marketing services and SMS has a revenue generation focus.

Our goal for your brand is simple: Convert more of your visitors to new customers, increase repeat purchase rates and lifetime value, and profitably increase revenue using Klaviyo email and SMS.

Working with a specialist Ecommerce email marketing agency can help to sure email delivers the highest ROI of any digital channel and helps your entire sales funnel become more profitable. Having email truly dialed-in means your digital marketing spend in all other channels is more effective.

fitness brand

Predictable growth

A natural health and fitness products brand seeing impressive email revenues every month, without constantly running sales or discounts. Before contracting us this Ecommerce store was seeing less than 10% of revenue driven via the email marketing channel.

Stats from our ecommerce email agency

Feedback: Ecommerce Intelligence Email Marketing Services

Feedback: Ecommerce Intelligence Email Marketing Services

Increased LTV with tiger AOVs

“We were stuck half way through creating our flows due to an agency closing, our knowledge of Klaviyo was limited, and we still had a long way to go. Team came to the rescue. They reviewed our account, provided feedback on our current automated emails and worked with us on a roadmap to revamp the existing flows and build the remaining flows. Since implementation of our new flows (Cross Sell, Replenishment Flow, Abandoned Cart, Browse Abandonment and more) we have seen an increased LTV along with tiger AOV’s.”

Craig Leslie headshot
Craig leslie
Co-Founder, LonoLife

I would highly recommend this team

"This team are highly skilled and knowledgable with email marketing. I felt confident working with them knowing they'll deliver great work, and they did. What's unique about Ryan is that he not only knows the technical and strategy behind successful email marketing campaigns, but his team also gets great template design done, and content that's on-brand. He's a multi-talented expert when it comes to email marketing and Klaviyo! I would recommend this team if you need help optimizing email marketing for your store."

Joy Yap Wyld Skincare
Joy Yap
Founder, Wyld Skincare

Generating revenue from day 1

“The team helped me quickly create all of the automated email marketing flows in Klaviyo and they look great. I started generating email revenue from day 1 and now email accounts for generous amount of my company’s revenue!”

Kenny Azama headshot
kenny azama
Founder, The Wander Club

Moved over from a larger well known agency

“Good experience working with these guys. Moved over from a larger well known agency and have seen good results.”

Nick W
Founder, False EyeLashes UK

Instrumental in helping us double revenue

“Like an extension of our E-Commerce and Email team. Their expertise in Email Segmentation in Klaviyo, SMS in PostScript, and Retention initiatives have been instrumental in doubling the size of DripDrop’s total revenue year-over-year. They’re experts in Email and helped us set up our SMS Marketing Program, which is a massive and rapidly growing channel for us.”

Senior Marketing Manager, DripDrop

Ecommerce brands we've grown with our email marketing services.

Want to increase sales from the email marketing & SMS channels? Ecommerce Intelligence will build you a custom Klaviyo program to enhance the profitability of every new customer initiative running in your brand - every visitor, subscriber, and customer becomes more valuable.

Feedback: Ecommerce Intelligence Email Marketing Training Program

Feedback: Email Marketing Training Program

Following along with his training will get you a massive ROI.

"Ryan has an ecom brand owner covered in The Email Marketing Blueprint. Not only does he teach the high-level strategy of what you need to understand to create emails that get opened (and convert), he also dives down deep into tactical implementation. Following along with his training will get you a massive ROI. "

Jim Hudson Aleph Beauty
Jim Hudson
Founder, Aleph Beauty

Very comprehensive.

"The course is great -- very comprehensive. We're a startup on Shopify building everything from scratch and this program is helping us map out a complete email marketing strategy." logo

Really left no stone unturned.

"So far phenomenal really left no stone unturned. Well done and thank you on making the most in depth resource I have found on Ecommerce email and I have been looking and learning about it for along time."

Adam Watson Hollywood mirrors
adam watson
Owner, Hollywood Mirrors & Decorelo

The most advanced training I've ever seen.

"I'm not new to email, I'm email certified by Digital Marketer and have taken a few courses on email marketing but this is the most advanced training I've ever seen and I would recommend it to anyone who is looking to truly understand how to grow and leverage email marketing for eCommerce."

Ezriel Fames Chocolates
Ezriel Polatchek
Founder, Fames Chocolates

I've been looking for a course like this for ages.

"One of the best programs I have ever had the pleasure of enrolling in. It doesn’t matter what skill level you have coming into course – there is a ton of knowledge bombs through each module. Beginner or advanced, Ryan has a way of teaching that keeps you engaged and walks you thoughtfully through each lesson. The most value for me was seeing how I should be setting up our automation flows and what sorts of one-off weekly emails we should be planning for a content calendar. I’ve been looking for a course like this for ages and there is a wealth of information here. Stop your search, you won’t need anything else but your own creativity after going through this course. AND is support is amazingly helpful with all the questions I had along the way."

Ryan Popoff Popov Leather
Ryan popoff
Owner, Popov Leather

Why Ecommerce Intelligence is different to most email marketing agencies for Ecommerce brands

Why Ecommerce Intelligence is different to most email marketing agencies for Ecommerce brands

We’re a team of true Ecommerce email marketing and Klaviyo experts, in fact we only work with Klaviyo.

In fact, the only thing we do is work with successful Ecommerce brands to profitably grow their sales via the email + SMS channels using Klaviyo. We've also built what's been described as the leading Klaviyo course available.

Unlike many popular Ecommerce email marketing agencies, we don’t do web design or web development, we don’t run Facebook ads or paid media, and we don’t make fancy YouTube videos for brands.

We don’t even work with Ecommerce brands who want to use a different a email marketing platform.

Instead we spend all day in Klaviyo building, running, and optimizing industry leading email campaigns and SMS programs that drive sales for online retailers.

The unique Ecommerce Intelligence email marketing agency services guarantee

Our full service Klaviyo agency for email marketing offers a truly zero risk partnership for the Ecommerce brands we work with, as long as you’re willing to use Klaviyo as your email service provider. You get the promise of a 100% money back guarantee if you're not happy with our partnership. We're confident in our ability to drive revenue growth for successful Ecommerce businesses, and we're willing to back that up.

So yes... your investment in working with us is 100% guaranteed.

We know how effective our Ecommerce email marketing agency services are for the right brand and are willing to back up our work completely. If we take you on as a client, you’ll absolutely see a positive ROI.

No exceptions.

This isn’t something often seen in the digital marketing agency world. For full details of the guarantee just book a discovery call with our team and we’ll be happy to share how everything works, while conducting a free consultation to assess where your online business is currently at. Take a look at some reviews here.

High performance email marketing campaigns & automated flows

Any Ecommerce marketing strategy becomes exponentially more valuable with a solid email and SMS program built in. This means email marketing automation - or Klaviyo flows - supplemented with targeted campaigns for non-buyers, current customers, and VIPs. Of course the end goal is taking contacts from curious subscribers, yet to even receive your friendly welcome email, to repeat customers over the course of weeks or months. This is the true power of lifecycle email marketing.

Email flows and lead generation are where we typically start. An optimized lead capture funnel allows you to get the most value from website visitors who don’t immediately buy from your Ecommerce business, and make the right impression from your first welcome email. High converting lead capture campaigns increase new subscribers so your list is always growing, meaning you won’t need to think twice about removing unengaged contacts who are likely weighing you down.

Your Ecommerce email marketing automations perform best when lead capture is well optimized. This is a huge leverage point Ecommerce stores can use to drive more sales from current traffic, but is often overlooked. With a fresh flow of new leads your welcome sequence has all the ammunition it needs to convert casual browsers into new customers. This means more people see the post purchase email marketing solutions we’ll custom design for you, with on brand content creation and email design focused on high conversion rates.

This all means more post purchase up sells, cross sells, higher customer lifetime value, and more revenue - the primary benefits of choosing to work with a dedicated email marketing agency for Ecommerce brands.

Sprinkle in a well balanced email calendar with a wide variety of email marketing campaigns to educate, overcome objections, and your sell products, and you’ll be well on your way to becoming a leading brand in your market when it comes to lifecycle Ecommerce email marketing and increasing customer LTV.

Get this right and you’ll enjoy more subscribers, happier customers, better email deliverability, more sales attributed to email campaigns, and a healthier business.

A set of proven email marketing strategies makes every other digital marketing channel more profitable, because each website visitor and customer becomes worth more to you. The email channel can benefit your paid advertising, influencer campaigns, PR, Ecommerce SEO, and every other content marketing initiative you run.

Email was featured at the top of Shopify’s recent list of the best Ecommerce marketing channels. As an experienced Shopify email marketing agency that's been helping brands on the platform for the last 5 years we've seen first hand just how much the email channel can help a Shopify store grow sales, bring in more repeat customers, and ultimately increase profitability.

Ecommerce email marketing & SMS combined: One platform. One agency.

One Platform. One agency.

The beauty of the Klaviyo email marketing software is you can run a full email strategy plus SMS marketing from a single dashboard. This allows you to perfectly tailor the customer journey across both channels without any annoying overlap. 

You can run an email marketing campaign that’s backed up by an SMS equivalent, or exclude contacts who have already engaged on the other channel. And your Ecommerce email marketing automations can now included an SMS element too. Everything of course syncs perfectly with your Ecommerce platform of choice.

Email marketing agency results


Increasing CLTV

A brand on the Shopify Ecommerce platform relying heavily on content, educational, and social proof email marketing to drive a large percentage of revenue year-round. Complete strategy and execution program built by our email marketing agency with strong email open rates and conversions.

Ready to talk?

Ready to talk?

Let's build a customized email marketing strategy for your brand, powered by Ecommerce Intelligence.

Frequently asked questions about Ecommerce Intelligence and our email marketing agency services

Frequently asked questions about Ecommerce Intelligence and our services


Is Ecommerce Intelligence a full service email marketing agency?

Yes, we do offer full service email marketing. However not all of the brands we work with choose the full service agency option. Some of the Ecommerce companies we work with just need our strategy and consulting services to direct their email marketing program, so their in-house team of designers and writers can focus their efforts on the activities which will drive more online sales based on their customer behavior. We make custom recommendations for each Ecommerce business depending on their current situation, marketing budget, goals, and the resources they have available. If we choose to work together we're confident we'll be able to put together the perfect email marketing agency package for your needs. 

Do I need a large email list to benefit from your services?

It definitely helps of course, but we can help with email list growth if your store gets a good amount of traffic. We don't put minimum requirements on email list size, however we find that Ecommerce businesses selling $100,000 per month or more get the best email marketing ROI when working with us. All of our best case studies are brands of this size or larger. We've also seen good results helping well funded start ups.


How do you differ from other Ecommerce email marketing companies?

We offer more a boutique service and keep our client base small. This allows us to specialize (Klaviyo only) and give a more personalized hands on service which is completely customized for each brand. Our founder, Ryan Turner, oversees the strategy directly for all of the projects our team of email marketing experts work on. Clients see us more of a marketing parter, an extension of their team, rather than a traditional email marketing agency.

What is included in the email marketing strategy services you offer?

Everything you need to get results from the email and SMS marketing channels. This is of course different for every brand, depending on their needs and resources, however we can do everything including: automated email sequences, frequent testing of email templates for click through rates, campaign calendar design, segmentation and email list building, email content and design, building relationships with customers, pop ups, A/B testing, campaign management, list health monitoring, and more. Anything required to drive more online sales from email marketing funnels falls under our email agency services. We also have a Klaviyo consulting service for brands who just need strategy and advice, rather than a full implementation.

Do your strategies for wholesale companies in a B2B setting?

Yes, absolutely. The strategies do vary for B2B but wholesale businesses can see an excellent return on their investment into email marketing services. In some cases the email channel can be even more important when a brand has a smaller number of customers but each one is more valuable. Check out our post on wholesale email marketing ideas then feel free to reach out if you'd like to discuss a custom strategy for your B2B or wholesale business.