We Help

Online retailers grow with Klaviyo

Ecommerce Intelligence helps Ecommerce brands profitably increase sales, retention, and customer lifetime values with the power of personalized email and SMS marketing via Klaviyo.

Ryan Turner

Ecommerce Intelligence Founder, Ryan Turner

Why work with us?

100% Klaviyo focus

Ecommerce Intelligence has been a Klaviyo-only agency for online retailers for the last 5 years.

No long term contracts

After an initial two month agreement we work on a rolling 30 day basis and don't tie brands in long term.

Satisfaction guarantee

If you're not completely happy after 60 days we'll offer you a refund. No other agency is able to do this.


We developed a market leading Klaviyo training program, and can also train your in-house team.

How we work



Our team develops a deep understanding of your business, products, and customers. This allows us to refine the strategies we recommended to you and prioritize what needs to be done first for the fastest results.


First 60 days

The initial agreement is for two months. During this time we'll implement the highest value strategies we agreed on for your brand. These are usually a combination of flows, campaigns, lead-gen, and calendar planning.


Moving forward

After 60 days our agreement moves to a rolling 30 day contract. By this point our teams have experience working with each other, and our goal is for you to be enjoying excellent results - laying to foundation for a long-term partnership.

Summary of services we offer to Ecommerce brands

Klaviyo agency services

Our primary offering here at our Ecommerce email agency is the done-for-you Klaviyo email and SMS service. Here we'll take ownership of your email and SMS channels, handling the planning, design, execution, and optimization of your strategy. This can be as hands-on or as hands-off as you like for your team. Some brands like to be involved with email design using in-house resources, others prefer for our team to take care of everything.

klaviyo email consulting

Our Klaviyo consulting service is for brands who are only seeking strategy, advice, and recommendations around how to effectively run their email and SMS programs. This is perfect for you if you have the in-house designers, writers, and marketers to implement a full retention program, but just need guidance and expertise around exactly what to send and who to send it to. This service is purely consulting, planning, and strategy based, and does not include any design or execution.

klaviyo training program

Our Klaviyo course and training program is a digital product delivered online through a learning portal. This is a great option for brands who want to train up an in-house team in the most cost effective way possible, or who are just looking for some extra golden nugget strategy ideas to compliment what's already working. The course can be purchased either with or without a package of 1-on-1 consulting calls.

Client feedback

Mike Demson, DripDrop

“Like an extension of our E-Commerce and Email team. Their expertise in Email Segmentation in Klaviyo, SMS in PostScript, and Retention initiatives have been instrumental in doubling the size of DripDrop’s total revenue year-over-year. They’re experts in Email and helped us set up our SMS Marketing Program, which is a massive and rapidly growing channel for us.”

Craig Leslie, LonoLife

“We were stuck half way through creating our flows due to an agency closing, our knowledge of Klaviyo was limited, and we still had a long way to go. Team came to the rescue. They reviewed our account, provided feedback on our current automated emails and worked with us on a roadmap to revamp the existing flows and build the remaining flows. Since implementation of our new flows (Cross Sell, Replenishment Flow, Abandoned Cart, Browse Abandonment and more) we have seen an increased LTV along with tiger AOV’s.”

Joy Yap, Wyld Skincare

"This team are highly skilled and knowledgable with email marketing. I felt confident working with them knowing they'll deliver great work, and they did. What's unique about Ryan is that he not only knows the technical and strategy behind successful email marketing campaigns, but his team also gets great template design done, and content that's on-brand. He's a multi-talented expert when it comes to email marketing and Klaviyo! I would recommend this team if you need help optimizing email marketing for your store."


Book a free discovery call with our team today